Ep. 95: Building the PERFECT Client Experience with Time Blocking
Episode 95
Learn the magic of time blocking.
Hey, hey, hey! This is Sarah Noel Block, and welcome to another episode of the Tiny Marketing podcast. This episode is part of our Uncut Summer series, where you get raw, unfiltered, unedited recordings from our interviews, webinars, and workshops. Today, I’m thrilled to share an episode featuring Savannah, who revolutionized my website experience with her incredible time-blocking process.
In this episode, Savannah, from Knapsack Creative, shares their efficient and effective time-blocking strategy that allows them to build entire Squarespace websites in just a day. She walks us through their meticulous process, from the initial fit call to the final wrap-up, highlighting the tools and techniques that make their system so successful. If you're looking to streamline your client experience and improve your productivity, this episode is packed with valuable insights you won't want to miss.
Top 5 Takeaways:
Optimized Processes: Learn how Savannah and her team at Knapsack Creative use a structured process to create a seamless client experience, making website creation efficient and enjoyable.
Time Blocking for Efficiency: Discover how time blocking specific tasks, from initial prep work to design day, ensures projects stay on track and clients are satisfied.
Tools for Success: Get to know the tools used by Knapsack Creative, such as Content Snare for content collection and Asana for project management, which help streamline their workflow.
Client Communication: Understand the importance of clear communication and frequent check-ins to ensure clients are on the same page throughout the project.
Custom Workflows: See how creating custom workflows and templates can save time and provide a consistent, high-quality experience for clients.
Action Steps:
Implement Time Blocking: Start by organizing your calendar with dedicated time blocks for different tasks and client interactions to boost efficiency.
Utilize Effective Tools: Explore tools like Content Snare and Asana to streamline your project management and content collection processes.
Create Clear SOPs: Develop and document standard operating procedures for your projects to ensure consistency and clarity for your team and clients.
By following these steps, you can enhance your client experience and streamline your workflow, just like Savannah and her team at Knapsack Creative. For more detailed guidance, listen to the full episode and take notes on the practical tips shared.
