Module 2: Nail the Customer Voice (or your own!)
The “brand personality” is essential when writing content marketing. In this module, I will teach you A) how to nail an already existing customer voice and B) how to create a voice if it doesn’t already exist.
Without a brand personality, your content will come across as generic. When content marketing aims to increase the like, know, and trust factor, you DO NOT want to be generic.
Bring your (or your client's) authentic self to your content marketing.
Resources
Worksheet: Create a Content Differentiator
Homework: Content Voice Worksheet
Fill out the content voice worksheet for yourself or your client, and then complete the content differentiator worksheet. Turn in both with the homework dropbox. All assignments are due next Friday at midnight. You will receive a Loom critique the following week.
More on Customer Voice
5 Tips for Nailing the Customer Voice
YouTube Video: Use online reviews to support your customer's voice.